> For the complete documentation index, see [llms.txt](https://docs.nexcore.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexcore.de/help-center/readme.md).

# Help Center

<h2 align="center">Wobei können wir Dir weiterhelfen?</h2>

<p align="center">Unser Hilfe-Center verweist Dich schnell und mit nur einem Klick zu den wichtigen Informationen. <br>Und wenn unsere Dokumentation Dir einmal nicht weiterhilft, kannst Du ein Support-Ticket eröffnen.</p>

<p align="center"><a href="https://docs.nexcore.de/documentation/" class="button primary">zur Dokumentation</a>    <a href="mailto:service@nexato.de?body=Vielen%20Dank%20f%C3%BCr%20Deine%20Support-Anfrage.%0A%0ABitte%20vergebe%20zun%C3%A4chst%20einen%20m%C3%B6glichst%20aussagekr%C3%A4ftigen%20Betreff%20f%C3%BCr%20Dein%20Ticket.%0ABeschreibe%20anschlie%C3%9Fend%20Dein%20Anliegen%20so%20umfassend%20wie%20m%C3%B6glich%20und%20beantworte%20die%20folgenden%20Punkte.%0A%0APROBLEMBESCHREIBUNG%0A%0A-%20Kurze%20Zusammenfassung%0A-%20Was%20wurde%20konkret%20getan%3F%0A-%20Was%20wurde%20erwartet%3F%0A-%20Was%20ist%20stattdessen%20passiert%3F%0A%0ASYSTEMKONTEXT%0A%0A-%20Auftragsnummer(n)%0A-%20Benutzer%20(Login%20im%20System)%20und%20Rolle%0A-%20Zeitpunkt%20des%20Auftretens%0A-%20Plattform%20(Web%20/%20App)%0A-%20Fehlermeldung%20(exakter%20Wortlaut)%0A%0AOPTIONALE%20ZUSATZINFORMATIONEN%0A%0A-%20Screenshots%20oder%20Screenrecordings%0A%0AHilfe%20%26%20Dokumentation%3A%0Ahttps%3A%2F%2Fdocs.nexcore.de%0A%0ANach%20Eingang%20wird%20automatisch%20ein%20Support-Ticket%20erstellt.%0ABitte%20antworte%20anschlie%C3%9Fend%20ausschlie%C3%9Flich%20auf%20die%20Ticket-Mail." class="button secondary">Support-Ticket eröffnen</a></p>

<p align="center"></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-person-walking">:person-walking:</i></h4></td><td><strong>Dein Start mit nexcore</strong></td><td>Erste Schritte (Anleitung)</td><td><a href="/documentation/einfuhrung/first-steps.md">Erste Schritte</a></td></tr><tr><td><h4><i class="fa-graduation-cap">:graduation-cap:</i></h4></td><td><strong>Tutorials</strong></td><td>Lerne, wie Du nexcore optimal verwendest.</td><td><a href="/documentation/tutorials/einfuhrung.md">Tutorials</a></td></tr><tr><td><h4><i class="fa-webhook">:webhook:</i></h4></td><td><strong>Integrationen</strong></td><td>Programme und Schnittstellen</td><td><a href="/documentation/integrationen/programme.md">Programme</a></td></tr><tr><td><h4><i class="fa-money-bill-wave">:money-bill-wave:</i></h4></td><td>Abo und Rechnung</td><td>Unterstützung bei Rechnungsthemen</td><td><a href="/documentation/einstellungen-and-verwaltung/abonnement-and-rechnung.md">Abonnement &amp; Rechnung</a></td></tr><tr><td><h4><i class="fa-circle-exclamation">:circle-exclamation:</i></h4></td><td><strong>Schnelle Hilfe bei Problemen</strong></td><td>Bekannte Probleme und Lösungen</td><td><a href="/documentation/einfuhrung/support/erste-hilfe.md#schritt-3-haufige-probleme-and-losungen">Erste Hilfe</a></td></tr><tr><td><h4><i class="fa-computer-mouse">:computer-mouse:</i></h4></td><td><strong>Was kann nexcore eigentlich?</strong></td><td>Bekomme einen Überblick</td><td><a href="/documentation/einfuhrung/quickstart.md">Überblick über nexcore</a></td></tr><tr><td><h4><i class="fa-bullhorn">:bullhorn:</i></h4></td><td><strong>Produkt Updates</strong></td><td>Erfahre, was neu ist!</td><td><a href="https://docs.nexcore.de/changelog/">Updates</a></td></tr><tr><td><h4><i class="fa-gear">:gear:</i></h4></td><td><strong>Einstellung &#x26; Verwaltung</strong></td><td>Erfahre, wie du nexcore richtig konfigurierst.</td><td><a href="/documentation/einstellungen-and-verwaltung/profil.md">Einstellungen &amp; Verwaltung</a></td></tr><tr><td><h4><i class="fa-mobile-notch">:mobile-notch:</i></h4></td><td><strong>Mobile App</strong></td><td>Übersicht, Bedienung und Fehlerbehebung.</td><td><a href="/documentation/kernfunktionen/mobile-app.md">Mobile App</a></td></tr><tr><td><h4><i class="fa-life-ring">:life-ring:</i></h4></td><td><strong>Support &#x26; Kontakt</strong></td><td>So funktioniert unser Support.</td><td><a href="/documentation/einfuhrung/support.md">Support</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.nexcore.de/help-center/readme.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
